Let’s get to the meat of the matter: When developing your ServiceNow Advisory Services Digital Transformation Roadmap, you’ve got to remember 2 things:
You’re not just doing it for your internal departments to streamline tech support incidents, ease HR duties, or funnel leads into your sales pipeline—you’re doing it to interact and communicate with customers
And you just can’t build a roadmap from thin air. You’ve got to have a plan, however tight or loose it is