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ABOUT US

Milestone Technologies is a global IT managed services firm that partners with organizations to scale technology infrastructure and services, drive digital transformation, and increase shareholder value. We specialize in providing Digital Workplace Services, Application Services and Consulting and Private Cloud Services and Data Center Operations.

Our clients include some of the largest and fastest growing companies in Tech, Media, Pharmaceuticals, Life Sciences, Automotive, and Retail
We have an Employee-First Culture, with engaged, caring, and diverse employees, and environment focused on learning, and close cultural alignment
Our strategic focus and investment in next generation Automation-enabled cognitive solutions helps drive innovation, cost, and operational efficiencies

200+

Clients

31

Countries

2900+

Employees

25

Years in Business

100%

Customized Solutions

CORE SOLUTION OFFERINGS

Comprehensive IT managed services across IT Service Desk, Asset Lifecycle Management,
AV Digital Solutions and Environmental, Health and Safety Services.

Digital Workplace
Services

Comprehensive IT managed services across IT Service Desk, Asset Lifecycle Management, AV Digital Solutions and Environmental, Health and Safety Services.

Infrastructure & Application Services scaled

Application Services
and Consulting

Customized Application services including maintenance, development, and support and Consulting Services.

Private Cloud Services and
Data Center Operations

Managed Services for Private Cloud Operations, Integrated Operations Management and Data Center supply chain.

Automation and AI

Services powered by Interactive Virtual agents, intelligent assistants, Robotic Process Automation tools, Enterprise Application Integration and AI Ops

ServiceNow

Managed Services and staffing across ITSM, Operations, Customer Service Management, IRM/Global Risk and Compliance (GRC), and Security Operations.

WHY SHOULD YOU CHOOSE MILESTONE?

We are experienced in supporting global enterprise deployments with a strategic focus on Service and
Operational Excellence by combining tools, processes, and systems.

Culturally Aligned

A diverse, inclusive culture and strong cross-cultural competence built through various initiatives

Flexible

Very nimble, flexible, and accessible relative to larger global system integrators

Experienced

Accessible hands-on senior
executives enabling quicker
decision and faster resolution

Employee First

Delivering outstanding customer experience with engaged employees, teamwork & close cultural alignment

Automation and AI

Automation & AI enabled service offering driving innovation and operational agility

ENGAGED AND DIVERSE EMPLOYEES – OUR MOST VALUED ASSET

At Milestone, people are our greatest asset. Our value proposition is rooted in driving high CSAT and Employee satisfaction scores through our services and corporate culture. Our learning-based environment encourages employees to bring their whole selves to work, feel engaged and empowered to reach their full potential. Below survey results demonstrate our strong employee engagement.

I know what is expected
of me at work

I feel supported by my
teammates and colleagues

Our organization is a diverse
and inclusive workplace

I understand how my work
contributes to the overall
goals of the organization

UPDATES

Milestone & Software management consultants,inc

Blog

Milestone Technologies Acquires Software Management Consultants, Inc., (SMCI)

The acquisition extends Milestone’s footprint to the US Southwest and Southeast regions and bolsters their IT Managed Services portfolio.

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News

Milestone Technologies Acquires Covestic, LLC. A ServiceNow Elite Partner

Our acquisition of Covestic, an Elite ServiceNow partner now provides us the opportunity to offer ServiceNow consulting services to our clients.
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