February 17, 2023

4 Best Practices to Make your Service Desk Future Proof

WHAT IS AN IT SERVICE DESK? Your Service Desk employees offer first-line support that includes handling incoming calls, providing customers with workarounds to known problems, and answering any other questions they might have. Some of these tasks are repetitive, and...

February 17, 2023

Not Having a Roadmap is Like Not Planning for Retirement (Pssst, not a good idea!)

ServiceNow Roadmap

Not Having a Roadmap is Like Not Planning for Retirement (Pssst, not a good idea!)

Just like a financial advisor would tell you to start early to reap the long-term benefits, developing a ServiceNow Roadmap at the beginning lets you plan and coordinate the development and implementation of new features and functionality, and identify/address any...

February 17, 2023

How to Get the Most Out of a Contract Role

Digital Workplace

How to Get the Most Out of a Contract Role

Whether you take a contract position in the hopes of making it a full-time job with the company, or as a steppingstone on your career path, it’s important to get the most out of any job opportunity. Here are 5...

February 17, 2023

Day: February 17, 2023

4 Best Practices to Make your Service Desk Future Proof

Not Having a Roadmap is Like Not Planning for Retirement (Pssst, not a good idea!)

How to Get the Most Out of a Contract Role

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Milestone Technologies, Inc.