June 23, 2023

The Salesforce Spring ’24 Release is Right Here: Get Ready to Grow!

The Salesforce Spring’24 release is fast approaching and the most awaited release notes are right here with a bunch of new additions. Let us dive deep into this blog to explore the treasure trove of enhancements across all Salesforce domains....

June 23, 2023

Digital Workplace

The Key to Leading Is Learning

Being a manager means coming to terms with the contrasts between the myth of management – and the reality. When people first become supervisors, they tend to focus on their formal authority; the rights and benefits that come with getting...

June 23, 2023

CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

Configuration Management Database

CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

Welcome back to CMDB Chat! Remediation of vulnerability items becomes more time-consuming with an immature CMDB, especially if assignment rules cannot be derived from the configuration items. In this CMDB Chat session, Solution Architect Austin Harrison discusses the benefits of...

June 23, 2023

4 Top IT Service Desk Practices For Maximizing User Experience

Digital Workplace

4 Top IT Service Desk Practices For Maximizing User Experience

According to a Salesforce Report, 84% of customers say that being treated like a person, not a number, is essential to winning their business. How does your business differentiate itself in a competitive space where customers have a dizzying number...

June 23, 2023

Day: June 23, 2023

The Salesforce Spring ’24 Release is Right Here: Get Ready to Grow!

The Key to Leading Is Learning

CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

4 Top IT Service Desk Practices For Maximizing User Experience

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Milestone Technologies, Inc.