Harvard Business School, one of the world’s most prestigious institutions for business studies, sought a duplicate data management feature for its CRM system powered by Salesforce. The primary objective was to ensure that only qualified leads were processed within the HBS CRM system. Milestone designed and developed a comprehensive system to identify qualified leads from the substantial influx of inquiries, thus streamlining the CRM executives’ tasks.
Our customer significantly increased productivity with minimal investment and has seen substantial gains in CRM ROI due to our implementation support.
To learn more about how our solution assisted HBS, download your free copy now.