Activate Legal Service Delivery

Accelerate Productivity for Your Legal Team with Advanced Workflows

Milestone Technologies’ ServiceNow-Powered ActivateLSD optimizes your legal operations workflows, automates routine tasks, and provides real-time visibility into legal processes, ensuring a smooth transition.

Legal Service Delivery redefines and transforms today’s manual email and spreadsheet processes into a streamlined, efficient service delivery model that supports business agility and reliability in a fast-paced, competitive marketplace.

Go live in just 8 weeks with Milestone Technologies’ proven, fixed-fee implementation model.

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ActivateLSD Reduces Workload Friction, Enhances Collaboration, And Streamlines Legal Processes

ServiceNow Legal Service Delivery is built with industry-standard compliance measures, encryption and access control practices to ensure your sensitive information is safeguarded at every step. With built-in collaboration tools, ActivateLSD enables seamless interaction among legal professionals, clients, and external partners, making it easy to track requests, assign tasks, and share updates.

ActivateLSD addresses key operational pain points and equips legal teams to operate with greater efficiency, transparency, and agility.

Enhanced Case and Knowledge Management

Centralized case tracking allows legal professionals to prioritize and manage cases accurately and swiftly while boosting productivity.

Automated Notifications and Task Tracking

Eliminating unstructured, manual processes with automated workflows, and ensuring real-time updates on milestones and deadlines.

Informed Decision-Making

Real-time visibility into legal matters empowers legal leaders to make fast, strategic decisions that align with business priorities.

Focus on High-Value Work

By automating routine requests, your team will be able to spend time to focus on high-impact activities like regulatory responses and strategic client initiatives.

Do You Need ActivateLSD Services?

ActivateLSD transforms the way legal teams work, bringing essential support, visibility, and efficiency for your team’s success. If you are evaluating your Legal Service Delivery strategy and wondering where to start, ask yourself the following questions:

Are outdated, manual processes reducing productivity and visibility?
Is your team sidetracked by minor tasks, taking time away from high-priority issues?
Are inconsistent legal operations workflows making daily operations harder?
Do employees lack easy access to legal support?

If these pain points resonate with you, it’s time to explore how ActivateLSD can bring unmatched productivity, accuracy, and reliability to your legal operations.

ServiceNow Platform Gains with ActivateLSD

ActivateLSD, built on the Now Platform, provides multiple features that enhance legal department operations, including:

Efficient Case Management

Track, assign, and manage cases in a centralized platform and reduce time spent on manual updates.

Integrated Knowledge Repository

A single source of truth for organizing templates, legal documents, and reference materials, ensuring access to the latest information.

Automated Workflows

Custom workflows streamline client intake, conflict checks, and other routine processes, saving time and resources by automating routine legal requests.

Secure and Compliant Environment

Robust security measures, including access controls and audit trails to safeguard sensitive legal data.

Self-Service Capability

Empower clients and employees and reduce administrative burdens while strengthening lawyer-client relationships for faster resolution of legal requests.

Operational Insights

Gain valuable insights and drive efficiencies with performance analytics and legal operations dashboards.

Why Milestone?

Proven Expertise: As a ServiceNow Elite Partner with over 10 years of experience and 200+ successful client implementations, we bring unparalleled expertise to every engagement.

Global Delivery Excellence: Our delivery capabilities span the U.S., Mexico, Ireland, India, the Philippines, Singapore, and the U.K., ensuring scalable solutions with local presence.

End-to-End Platform Management: From day-to-day administration to strategic enhancements, we provide full coverage to manage and streamline your ServiceNow environment.

Seamless Integration of People, Process, and Technology: We go beyond technology, focusing on aligning processes and people to drive value and accelerate success.

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