The Challenge
This client is a multi-national networking solutions company with over 30,000 employees globally that operates in over 100 countries. After acquiring several businesses within a short period, Milestone’s client faced the challenge of managing constant movement in its work environment. Merging with other organizations introduced new internal changes and struggles for the client, from migrating data securely to optimizing space utilization. Also, the client needed to evaluate its IT infrastructure and consolidate equipment that was redundant or outdated.
Milestone Approach
As the client recognized its ongoing growth needs, it partnered with Milestone’s team to build new environments with strong and scalable foundations. Milestone provided support and expertise for the client’s implementation projects and designed an ongoing service solution to support its shifting environment. Additionally, by offering a managed services model for a project-based service like data center implementation, Milestone provided the client with a turnkey solution for ongoing support and enabled the client to leverage resources on-demand by providing burst technical support for multiple types of service requirements.
Results
Milestone’s client now has a reliable system for accommodating its continually changing environment. The client’s data center and desktop moves benefit from more efficient processes defined in clearly-defined workflows established by Milestone experts. This has resulted in a streamlined, turnkey approach for handling implementation projects on demand. By following a proven methodology for executing ongoing implementations, the client has confidence in introducing changes to its internal environment and peace of mind about its data security.
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