Milestone brings you the power of ServiceNow CMDB – enabling you to obtain an accurate and full view of your IT environment while empowering you with data that improves decisions and ensures the best performance and outcomes.
- Complete and real-time visibility into the IT estate
- Realize data-led outcomes
- Create ongoing value through asset optimization
- Minimize security and operational risks
Unleash the true potential of CMDB
Create comprehensive value throughout the IT lifecycle with Milestone and ServiceNow CMDB. The solution enables you to diagnose service disruptions, assess the impact of changes on services, manage assets, enhance compliance, and much more.
Boost your IT infrastructure stability
With ServiceNow CMDB, you get a host of services such as CMDB Health, Identification, Reconciliation, and CI Lifecycle Management. These enable you to monitor health issues, manage data integrity, and efficiently handle the entire data lifecycle, driving IT operational excellence.
- CMDB health monitoring
- Data integrity reconciliation
- CI lifecycle management
- IT health issue detection
- IT service mapping
- Access controls
- Reporting and visualization
- Change management
- Incident management
- Network monitoring
Make data-driven decisions
ServiceNow CMDB enables you to manage your IT assets more efficiently, easily identify configuration changes, and streamline your IT Service Management processes, resulting in increased operational efficiency, and reduced downtime.
- Visibility into Configuration Items (CIs) relationships and interdependence
- Improved decision-making quality
- Enhanced IT infrastructure performance
- Faster issue resolution
- Enhanced data reliability
- Eliminated silos
- Greater agility
- Reduced costs
Enhance IT Management
Create comprehensive value throughout the IT lifecycle with Milestone and ServiceNow CMDB. The solution enables you to diagnose service disruptions, assess the impact of changes on services, manage assets, enhance compliance, and much more.
- Impact Analysis
- Root Cause analysis
- Incident Management
- Change Management
- Compliance with legal requirements
- Diagnose service outages
- Strengthen compliance
Download the datasheet to learn why your ServiceNow CMDB is critical to your success.
Why Milestone?
Forge partnerships that create a lasting impact
Milestone’s impact on its clients is mirrored in its recognition for service delivery, its average ServiceNow CSAT score of 4.4/5, NPS score of 71.9, and enduring client relationships spanning 26+ years.
Milestone’s expertise in fully harnessing CMDB’s capabilities ensures businesses oversee their IT landscapes, boost operational efficiencies, and foster strategic decision-making.
- ServiceNow Elite partner
- CMDB full potential utilization
- Customized solutions
- Cutting-edge technology
- Customer-centric approach
- Continuous improvement
200+
35
3,000+
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How Can We Help?
At Milestone Technologies, we take pride in providing the highest level of service excellence in everything we do.