Success Story

Enhanced Legal Efficiency with ServiceNow Legal Service Delivery for a Leading Video Games Company

Client Overview

One of the world’s foremost video game companies connects and engages with millions of people through epic entertainment.

Client's Challenge

The client’s international legal teams, based in the United States and South Korea, were relying on an outdated legal management system, a custom application for side projects, and a custom e-signature solution, leading to inefficiencies, silos, and compliance risks. The client also faced challenges:

Milestone Solution

The video game company partnered with Milestone Technologies, trusting in our proven track record for on-time implementation and delivery, to modernize their legal operations with out-of-the-box electronic signature capabilities on the Now Platform.

Value Delivered

Improved legal user experience

Increased efficiency in processing legal requests

Service That Powered

Legal Service Delivery

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