ServiceNow Tag

On-Demand Webinar: Why GRC Leaders Are Moving to Integrated Risk Management in ServiceNow

On-Demand Webinar: Why GRC Leaders Are Moving to Integrated Risk Management in ServiceNow Whether you’re managing risk and compliance through manual process or a sophisticated point solution today, there’s a compelling case for moving to Integrated Risk Management in ServiceNow....

February 22, 2021

On-Demand Webinar

On-Demand Webinar: The Secret to Proactive Customer Service with ServiceNow Customer Service Management

On-Demand Webinar: The Secret to Proactive Customer Service with ServiceNow Customer Service Management Let’s face it, traditional break/fix Customer Relationship Management systems just don’t meet the demands of customers in 2021. It has been 20 years since the 2001 Space...

January 26, 2021

On-Demand Webinar

On-Demand Webinar: Mitigating Third-Party Privacy Risks with ServiceNow®

On-Demand Webinar: Mitigating Third-Party Privacy Risks with ServiceNow® Trust But Verify. No matter how much you trust your third-party vendors, it’s essential to verify they have adequate safeguards in place to protect the data they process on your behalf, especially...

November 15, 2020

On-Demand Webinar

On-Demand Webinar: Using Agent Gamification to Boost Customer Experience

Leveraging ServiceNow Customer Service Management to boost customer service agent performance It is no secret that call center employees are the superheroes of every organization. These agents wield incredible power when it comes to customer experience, with the ability to...

October 27, 2020

eBook

eBook: Privacy Laws, Consumer Rights and the ServiceNow Solution

eBook: Privacy Laws, Consumer Rights, and the ServiceNow Solution A concern for privacy is sweeping the globe. To address it, many countries around the world and states within the U.S. have enacted laws designed to protect the privacy of their...

September 4, 2020

Customer Service Management ServiceNow

On-Demand Webinar: Using Agent Gamification to Boost Customer Experience

Leveraging ServiceNow Customer Service Management to Boost Customer Service Agent Performance It is no secret that call center employees are the superheroes of every organization. These agents wield incredible power when it comes to customer experience, with the ability to...

September 1, 2020

Eight Ways Virtual Agents Improve IT Service Desk Economics and Performance

IT Service Management

Eight Ways Virtual Agents Improve IT Service Desk Economics and Performance

Every two years, the Service Desk Institute issues an industry insight report called “A View from the Frontline.” These reports contain results and benchmarks from hundreds of service desks in public and private organizations of various sizes worldwide. Since SDI...

August 3, 2020

On-Demand Webinar

On-Demand Webinar: Demystifying the ServiceNow Journey to Digital Transformation with a Simple Roadmap

Demystifying the ServiceNow Journey to Digital Transformation with a Simple Roadmap Lately, it seems that digital transformation has become a tech industry buzz word for any and all technology conversations. But what can digital transformation truly mean for your organization?...

June 25, 2020

On-Demand Webinar

On-Demand Webinar: 5 ServiceNow Features to Streamline Retail Operations

On-Demand Webinar: 5 ServiceNow Features to Streamline Retail Operations If your organization is in the business of operating multiple brick & mortar locations, whether they are franchise owned or corporate owned, you are undoubtedly faced with a slew of logistical...

April 30, 2020

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Tag: ServiceNow

On-Demand Webinar: Why GRC Leaders Are Moving to Integrated Risk Management in ServiceNow

On-Demand Webinar: The Secret to Proactive Customer Service with ServiceNow Customer Service Management

On-Demand Webinar: Mitigating Third-Party Privacy Risks with ServiceNow®

On-Demand Webinar: Using Agent Gamification to Boost Customer Experience

eBook: Privacy Laws, Consumer Rights and the ServiceNow Solution

On-Demand Webinar: Using Agent Gamification to Boost Customer Experience

Eight Ways Virtual Agents Improve IT Service Desk Economics and Performance

On-Demand Webinar: Demystifying the ServiceNow Journey to Digital Transformation with a Simple Roadmap

On-Demand Webinar: 5 ServiceNow Features to Streamline Retail Operations

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Company

Milestone Technologies, Inc.