Maintaining Operational Stability and Business Continuity


For any organization, the right Asset Lifecycle Management (ALM) structure yields significant, measurable benefits:

    • More accurate forecasting and planning
    • Heightened security and reduced risk
    • Greater client and employee experience
    • Enablement of digital transformation initiatives
    • Improved return-on-investment

Milestone’s Near Zero Touch Asset Lifecycle Management is Your IT Asset Management Solution

Typically, ALM accounts for more than 25%* of IT budgets – making choosing the right provider essential. Milestone’s ALM solution is designed for scalability, leveraging a combination of people, processes, and technology to deliver end-to-end services from asset procurement to disposition.

* Source: IDC ITC Global forecasting 

Modern IT Asset Lifecycle Management Operational Framework

ALM overview graph

Business Needs

 IT ALM is one of the largest ongoing challenges that organizations face. Efficiency and scalability are key components of an effective asset management solution for modern IT challenges:

business needs 1

Maintaining device security, proactive
asset monitoring and vulnerability fixing

business needs 2

High inventorying and
warehousing costs

business needs 3 icon ALM

Inefficient operational workflow
impacting user experience

Features and Capabilities

Superior End User Experience

With consistent customer experience scores above 95%, our service delivery organization takes pride in delivering exceptional service. We ensure device availability at the time of induction, subsequent management, and security of the device.

Superior End User Experience

Increased Visibility and Accountability of All Assets

Using Near Zero Touch imaging, all assets are tagged and provisioned before being dispatched to the employee. Increased visibility brings inventory intelligence for informed decision-making and increases operational agility. Milestone partners with you to reduce time and effort for IT asset management.

 Increased Visibility and
Accountability of All Assets

Remote Monitoring and Support

User is authenticated remotely, initiating:

  • Automated software downloads
  • Installation and configuration of necessary software packages
  • Updates and patches

Built to scale, our solution automates and expands service capabilities while also reducing cost.

Remote Monitoring and Support

Reduced Labor, Inventory and Warehouse Costs

With several Fortune 50 organizations in our portfolio, our experienced Milestone team shares techniques and standards that optimize and enhance your asset lifecycle management services. Using a specialized vendor, we simplify the disposition/auditing process once a device has reached its end-of-life.

 Reduced Labor, Inventory and
Warehouse Costs

Improved Security and Vulnerability Management

By using Remote Monitoring and Management Tools, virtual and human service desk assistants troubleshoot issues, update software patches and detect and fix security vulnerabilities. We deliver an integrated solution to meet your needs via platform partnerships.

 Improved Security and Vulnerability

Success Stories

Whether it is managing IT assets, device Security or proactive monitoring, Milestone Technologies Managed Services can fix it.

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