AUDIO VISUAL
DIGITAL SERVICES
OVERVIEW
The way we work has indefinitely changed. Driving connected experiences and ensuring seamless information sharing across people, devices, and functions in the digital workplace is a top priority for enterprises. A hybrid workforce is the new reality, and organizations are actively seeking to create a employee experience that spans virtual and in-office connectivity. Adapting to how teams work best is the future.
Audio-Visual conferencing, collaboration and events infrastructure has become an integral and integrated part of any business, essential in driving business performance and employee experience. Flexibility in AV services is a fundamental attribute as organizations move to support their hybrid workforces. The demand for Enterprise AV services is projected to grow at ~4% CAGR*, and the shift to private, public, and hybrid cloud deployments over purely on-premises solutions is driving much of this growth.
Milestone’s automation enabled AV Managed services support mission critical enterprise Audio Visual and Collaboration infrastructure with agility and scalability to fit your organization. Our managed services ensure users have a seamless, unified experience whether they are using videoconferencing in a corporate facility, collaborating via video while working from home, or attending a company-sponsored event.
*Source – Mordor Intelligence
BUSINESS NEEDS
Employee needs are evolving in the hybrid workplace, and this presents some challenges-
Seamless access and
unified communication
across all users
Managing zero down time and
providing proactive operational
support for AV issues
Scaling and maintaining legacy
AV environments while
undergoing digital transformation
FEATURES AND CAPABILITIES
Collaborative Solutions
Milestone’s Collaboration Solution offers end-to-end personal videoconferencing platforms. We support video collaboration platforms, including Cisco Webex, Microsoft Teams, Zoom, and Google Meets.
Boost Employee Productivity and Uptime
Events and Production Services
These services support virtual and in-person town halls, all-hands meetings, and other larger events such as user groups and partner events.
Organize Glitch Free Virtual Events
Audio-Visual and Conference Room Services
Milestone’s Intelligent Operations service enables the configuration, monitoring, troubleshooting, and management of meeting room operations through centralized operations to minimize costs.
Maximize Conference Room Service levels
Real Time Device Monitoring
Audio visual collaboration devices are monitored to proactively control and support in case of incidents, reducing the device downtime and improving productivity of employees.
Accelerate issue resolution
Programmable UI for Scalable UX
An automation enabled AV System with a customizable user interface that can be altered based on use case and hides dial-in complexities. It provides easy to use buttons and offers a consistent experience across different collaborative solutions
Ensure A Unified and Seamless User Experience
SUCCESS STORIES
Global Software Company Delivers 3,000 Audio Visual Events Annually Thanks to Milestone
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Transportation Network Company Scales End-User Support with Milestone Services
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