Nicole Bailey, Author at Milestone Technologies

eBook: A Practical Guide to ITIL Adoption

A Practical Guide to ITIL Adoption We’ve developed an eBook containing a practical guide to ITIL adoption. ITIL adoption is widespread, and tens of thousands of companies are already reaping its benefits. But, as with any new process, there are...

October 10, 2017

Milestone Technologies and IPsoft Form Partnership to Enhance IT Services

Press Release

Milestone Technologies and IPsoft Form Partnership to Enhance IT Services

Fremont, CA and New York, NY, Sept. 27, 2017 /BusinessWire/ – Bay Area Managed Services Provider (MSP), Milestone Technologies Inc., and leading provider of Intelligent Automation (IA) solutions, IPsoft, have announced a new partnership. The combination of Milestone’s hands-on service...

September 27, 2017

Global MSP Milestone Technologies Names Industry Veteran as CEO And Appoints New Executives

Press Release

Global MSP Milestone Technologies Names Industry Veteran as CEO And Appoints New Executives

Executives Bring Proven Success Driving Billions in IT Services Revenue Fremont, CA, Aug. 23, 2017 /BusinessWire/ – Milestone Technologies, the MSP shaping the way technology is delivered worldwide, today announced it has promoted Nelson Eng to President and Chief Executive...

August 23, 2017

Whitepaper: Streamlining Security Incident and Vulnerability Response

Security and Compliance

Whitepaper: Streamlining Security Incident and Vulnerability Response

Whitepaper: Streamlining Security Incident and Vulnerability Response Enterprises typically use dozens of security tools that generate thousands of alerts. Does your team have the right tools to address the most critical alerts first? Check out our whitepaper on streamlining security...

August 17, 2017

Case Study: Kaiser Permanente Washington

ServiceNow

Case Study: Kaiser Permanente Washington

Case Study: Kaiser Permanente Washington Kaiser Permanente finalized its acquisition of Group Health Cooperative. More than 651,000 Group Health members in the state of Washington are now part of Kaiser Permanente’s eighth and newest region in the United States. Kaiser...

August 14, 2017

eBook

eBook: Start Delivering Better IT Service Now

Start Delivering Better IT Service Now Does your IT service desk rely on manual processes? Do you have difficulty measuring service levels? Are you looking to provide better IT service more consistently and with less effort? Download the eBook: Start...

August 10, 2017

Essential Checklist For Modernizing Customer Service

Customer Service Management

Essential Checklist For Modernizing Customer Service

The Essential Checklist For Modernizing Customer Service Are you ready to learn what it takes to modernize customer service? Do you need a checklist to make it easier? ServiceNow’s checklist unlocks the key secrets to transforming your customer service organization...

August 10, 2017

Milestone Technologies Hiring in Chico Global Managed IT Services Provider Expands Local Contact Center

Press Release

Milestone Technologies Hiring in Chico Global Managed IT Services Provider Expands Local Contact Center

Fremont, CA, August 9, 2017 – Prominent Bay Area Managed Services Provider (MSP), Milestone Technologies Inc., is hiring 75 contact center agents to support the growing needs of its industry-leading client base and ramp up for the holiday season. The...

August 9, 2017

Job Growth Looking Brighter for North State

Corporate News and Press

Job Growth Looking Brighter for North State

In previous years, economist Robert Eyler has summed up the North State economy and various sectors as “struggling” and “flat lined,” with dabs of positive news.

January 14, 2016

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Author: Nicole Bailey

eBook: A Practical Guide to ITIL Adoption

Milestone Technologies and IPsoft Form Partnership to Enhance IT Services

Global MSP Milestone Technologies Names Industry Veteran as CEO And Appoints New Executives

Whitepaper: Streamlining Security Incident and Vulnerability Response

Case Study: Kaiser Permanente Washington

eBook: Start Delivering Better IT Service Now

Essential Checklist For Modernizing Customer Service

Milestone Technologies Hiring in Chico Global Managed IT Services Provider Expands Local Contact Center

Job Growth Looking Brighter for North State

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