Service Management Solutions
Covestic is a recognized Elite ServiceNow® partner, delivering a comprehensive suite of
service offerings based on our deep expertise in IT Service Management, IT Operations and
the ServiceNow platform.
ServiceNow® Service Management Practice Areas and Offerings
IT Service Management
With IT Service Management, Covestic works with you to align your delivery of services with the defined needs of your business as efficiently and effectively as possible.
Customer Service Management (CSM)
Discover how the ServiceNow CSM portal identifies who the customer is, what they need, and suggests self-service options, alerting agents to issues, and automating departmental collaboration.
Strategic Consulting
Our team of seasoned ServiceNow service management experts cut costs and optimize business operations by providing strategic consulting services to baseline your current state and implement actionable plans for improvement.
Project Portfolio Management
With our Project Portfolio Management (PPM) expertise and your ServiceNow implementation, you’re on your way to monitor and manage the portfolio management lifecycle on the ServiceNow platform.
Security and Compliance
Partnering with Covestic helps to improve and extend your risk posture and helps you develop actionable plans that optimize security and regulatory compliance on the ServiceNow platform.
ServiceNow Managed Services
Experience a healthy ServiceNow enterprise service management environment to keeping pace with demands by leveraging our ServiceNow Managed Services using a team of experts.
Revolutionize the way you work, with Covestic and ServiceNow
ServiceNow Solutions from Experienced Professionals
Get a complete service management package for IT Service Management, Customer Service, Security Operations, Facilities, HR and Field Services to maximize your bottom line for traditional integrated solutions. ServiceNow provides a single platform to automate business process across the enterprise. Together with Covestic, ServiceNow is changing the way people work.
Covestic has a wealth of hands-on Service Management experience, our own intellectual property and a proven implementation methodology along with a track record of successful ServiceNow implementations.
Our highly skilled teams of consultants collaborate closely with every client to provide the right solutions and approach to streamline the delivery and management of services that deliver transformational outcomes.
How We Are Different
Covestic Delivers Measurable Outcomes
With over 20 years of practical experience in IT Service Management and IT operations across many industries, Covestic delivers IT services and ServiceNow solutions to help your organization realize its full potential. We have a wealth of hands-on ServiceNow service management suite experience, our own intellectual property and a track record of successful ServiceNow implementations.
Covestic will lead your organization through each phase of transformation and improvement with a practical, no-nonsense approach. We focus on measurable outcomes. This is the hallmark of the Covestic approach.
Our Clients Say it Best
Contact us for a free consultation.
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