With RPA, Milestone enables businesses to streamline operations, reduce costs, enhance productivity, and achieve quick ROI. RPA has been shown to increase productivity by 80-90% and cost savings by 25-50%.
Milestone’s clients have experienced a 57% improvement in customer service and a 100% increase in employee efficiency, in addition to gaining other benefits from RPA.
In Banking: Improved customer service, fraud detection, and KYC process compliance
In Insurance: Claims processing, standardization of processes, simplified onboarding process, policy admin and servicing, and underwriting
In Manufacturing: Bill of materials, administration and reporting, customer support and service, data migration, ERP, and Logistics
In Education: Enrollment process, progress reports, administration, and scheduling meetings
In Retail: Demand and supply planning, logistics and supply chain management, customer support management, workflow management, and ERP management
Our Capabilities
Our capabilities are designed to provide you with a competitive edge:
Strategic Planning and Assessment
Milestone Technologies offers holistic RPA solutions, guiding clients from strategic planning and feasibility analysis to selecting the right tools and intervention models for seamless automation integration.
- Development of a strategic roadmap based on process assessment
- RPA feasibility analysis
- Identification of tools
- Identification of intervention models
Design and Implementation
Milestone delivers tailored RPA solutions by consulting on architecture, redesigning processes, automating manual tasks, creating customized bots and frameworks, and integrating AI/ML technologies. Our clients have gained 67% deeper insights into their customers.
- Architecture consultation and design
- Redesign processes
- Mapping of manual processes to automation
- Design personalized bots (attended/unattended)
- Customized RPA Solutions
- Develop a custom framework
- Integration of RPA with AI/ML
Ongoing Management and Optimization
Milestone offers comprehensive RPA implementation, from integration of AI capabilities to continuous management, optimization, and support for seamless automation and data handling.
- End-to-end delivery
- Manage, monitor, and continuously optimize your automation execution
- Migration support
Why Milestone?
Milestone ensures customized automation, seamless integration, advanced AI capabilities, comprehensive support, and significant cost savings.
- Benefit from tailored RPA solutions designed to meet specific business needs.
- Experience seamless integration with existing systems, enhancing overall efficiency.
- Leverage advanced AI and cognitive capabilities for handling complex tasks.
- Enjoy end-to-end support, from initial consultation to continuous optimization.
- Achieve significant cost savings and improved process accuracy.
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Awards & Recognition
How Can We Help?
At Milestone Technologies, we take pride in providing the highest level of service excellence in everything we do. Contact us if you have any questions.