Transforming Customer Journeys with Measurable Outcomes

Milestone partners with Salesforce to redefine how businesses approach marketing, sales, commerce and customer service. Leveraging our domain and technical expertise alongside Salesforce’s innovative technology, our offerings are designed to enhance enterprise value from improving customer engagement and sales performance to optimizing operational efficiency and accelerating go-to-market strategies. With a 360-degree view of customers, employees, partners, and vendors, we enable businesses to deliver precise, data-driven experiences with speed and accuracy. 

Advancing Business Growth with Generative AI and Agentforce AI

In the era of Neural Networks, Transformers, Variational Autoencoders (VAEs), Quantum Computing and others, Salesforce’s AI capabilities offer a comprehensive suite that works on customer data to create, customizable, predictive and GenAI led experiences redefining the way businesses are run. Milestone, being a top Salesforce Agentforce partner, has a team of Salesforce specialists combines technical proficiency with industry certifications, to build innovative and scalable solutions tailored towards industry specific business problems. We aim to redefine what’s possible for our partners, and customers, by building meaningful relationships that drive growth and profitability.

30+

Clients

130+

Projects Delivered

68+

Certified Professionals

129+

Salesforce Certifications

Our Comprehensive Offerings

Milestone’s Salesforce capabilities span across implementation, integration, and consulting, ensuring your business leverages the full potential of Salesforce. Our top-tier expertise transforms CRM strategies into dynamic, customer-focused solutions.  

Salesforce Consulting
Our consulting services offer strategic guidance on Salesforce products, solution architecture, and project planning. We help drive business success by aligning Salesforce solutions with your operational goals.
Salesforce Development
We provide custom development and configuration of Salesforce products tailored to your business needs. Our experts collaborate with your team to analyze processes, address challenges, and design a Salesforce roadmap aligned with your goals.
Salesforce Implementation
Our team implements Salesforce Cloud products and add-ons to streamline operations and boost capabilities. We configure workflows, automations, dashboards, and integrations for smooth deployment and optimized performance.
Salesforce Integration
We seamlessly integrate Salesforce with key systems like ERP, marketing tools, and third-party applications. This ensures smooth data exchange, unified operations, and improved decision-making through enhanced connectivity.
Salesforce Managed Services
We deliver continuous support, monitoring, and optimization of Salesforce environments. Our managed services ensure peak performance through proactive maintenance, process enhancements, and reliable uptime.
Salesforce Staff Augmentation
Access skilled Salesforce experts for specialized projects or roles. Our professionals help maximize platform effectiveness by bringing in-depth knowledge and best practices tailored to your business.

Maximize Your Potential with Our Salesforce Offerings

We help organizations drive measurable results through our comprehensive Salesforce offerings. Designed to optimize every aspect of business operations, our tailored Salesforce solutions enable businesses to set clear objectives, track performance, and achieve a strong return on investment.

Salesforce Integration Product Expertise

Custom Industry Solutions

No matter your company’s size or sector, we offer tailored solutions to address your distinct business challenges. With extensive experience across industries, technologies and global markets, we quickly design and scale Salesforce solutions that bring in greater value and accelerate growth.

Healthcare
Facilitate better patient care with Salesforce solutions tailored to manage patient records, schedule appointments and track care plans. Milestone’s expertise ensures regulatory compliance while enhancing patient engagement and operational efficiency.
Hospitality
Streamline guest experiences and optimize operations with personalized booking systems, loyalty program management, and real-time customer engagement using Salesforce. Our solutions help improve occupancy rates, enhance guest satisfaction and simplify staff coordination. 
Education
Modernize learning institutions with Salesforce solutions that enhance student engagement, track progress, and manage admissions efficiently. Educational organizations can leverage our expertise to improve communication with students, parents, and faculty.
Technology
Accelerate innovation by integrating Salesforce into product development, client management and support systems. Milestone helps tech companies streamline processes, improve team collaboration, and scale faster in competitive markets.
Real Estate
Enhance client relationships and property management with Salesforce solutions that simplify lead tracking, sales cycles, and customer engagement. Our expertise helps real estate firms manage portfolios efficiently and close deals faster.
Legal
Simplify case management and client interactions with Salesforce tools designed for law firms. From automating workflows to tracking case progress and ensuring compliance, we enable legal professionals to focus on delivering value to clients.
NGO
From managing donor relationships and tracking interactions to personalizing communication, organizing impactful events, and optimizing fundraising campaigns, we help nonprofits maximize efficiency and drive meaningful change.

Real Stories. Tangible Results.

We have worked with a wide range of businesses to deliver impactful outcomes. Our approach focuses on refining processes and helping every team member work more efficiently, driving the company’s progress. As a leading Salesforce consulting company, we’ve crafted innovative, effective IT solutions for businesses of all sizes. Check out our success stories to see how we’ve fine-tuned Salesforce integrations, creating lasting value for our clients.

What Our Clients Say!

Partnering with Milestone Technologies for our Salesforce implementation was a game-changer for our retail business. Their expertise in customizing Salesforce solutions helped us unify our online and offline sales channels, optimize inventory management, and personalize customer engagement like never before. With AI-driven insights and seamless automation, we’ve seen a significant increase in customer satisfaction and operational efficiency. Milestone Technologies truly understands retail and delivers results!

Why Milestone Technologies?

Forge partnerships that create a lasting impact

At Milestone Technologies, we do more than just set up Salesforce. We help transform your business. Our goal is to make your Salesforce investment truly work for you, driving real results. 

  • Cut down setup time with proven methods for quick results
  • Offers the best industry practices and accelerators to optimize workflows and enhance efficiency
  • Every solution we deliver is geared toward giving the best return on investment
  • Integrates Salesforce seamlessly with your existing systems, creating a connected and future ready setup.
  • Customized training to ensure your team knows how to get the most out of Salesforce 
  • We are also honored to be a top Salesforce IT company in the USA and a top Salesforce consulting partner in Fremont, California.

200+

Clients

35

Countries

3,000+

Employees

26+

Years in Business

100%

Customized Solutions

Get what your business exactly needs!

No more surface-level solutions or misunderstandings. Milestone offers proactive support, flexibility and effective problem-solving, all aimed at delivering real, tangible results. 

Get in touch with us today.

Latest Insights on Salesforce Trends

Frequently Asked Questions

Salesforce is a comprehensive customer relationship management (CRM) platform that enables businesses to manage sales, marketing, customer service, and operations. It enhances customer engagement, optimizes workflows and supports data-driven decision-making. 

Salesforce Consulting Partners provide expertise in implementing, customizing and optimizing Salesforce solutions. They ensure seamless integration, facilitate user adoption and help businesses achieve the maximum potential of the platform. 

By identifying specific challenges and opportunities, Salesforce consulting offers tailored solutions that enhance operational efficiency, improve customer relationships, and support scalability for sustained growth. 

Partnering with a consultant ensures: 

  • Custom solutions aligned with unique business needs
  • Expert implementation and seamless system integration
  • Comprehensive training and ongoing support
  • Scalability to match future expansion 

Key factors to consider include: 

  • Industry experience and a proven track record
  • Salesforce certifications and technical expertise
  • Client success stories and positive feedback
  • A strong understanding of the organization’s goals. 

Salesforce provides industry-specific solutions for industries such as healthcare, retail, finance, non-profit, ecommerce, FMCG and manufacturing. Consulting partners can further customize these solutions to align with unique operational needs. 

With expert guidance, businesses experience increased efficiency, reduced operational costs, higher customer satisfaction and revenue growth. Consulting partners optimize Salesforce to deliver faster implementation and long-term results. 

Awards & Recognition

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