Success Story

Enhancing Productivity For 30K End Users

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Client Challenge

A large insurance provider with distributed user personas was struggling with lack of visibility into individual end-user devices, personas, or groups impacts productivity and financial output. Device security and compliance was paramount.

Milestone Approach

The Digital Employee Experience (DEX) solution created real-time visibility and addressed risk and compliance of constraints for all end user devices in the hybrid workforce.

 

Result

Milestone’s DEX solution resulted in simplified operations due to tool integrations, a shift in the support experience from reactive to proactive for 30k end users, measured using sentiment analysis, and improved end-point compliance management through self-healing. In addition, the asset lifecycle was improved through personas, reassignment of assets and reduction in costs.

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Our DEX experts are available to learn about your situation, understand your needs, and show you how Milestone can help you meet your goals.

Want to Learn More?

Milestone experts take the time to listen, understand your needs, and provide the right mix of tools, technology, and resources to help you meet your goals.

Request a complimentary consultation to get started.

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