ServiceNow Tag

Join Milestone in Vegas for ServiceNow Knowledge

Join Milestone in Vegas for ServiceNow Knowledge The Milestone team is gearing up for the ServiceNow Knowledge conference. We’re excited to once again sponsor the conference. For over a decade, we have worked closely with ServiceNow and are proud to...

January 1, 2024

Utah’s Top 3 vistas of Customer Service Management (CSM)

ServiceNow

Utah’s Top 3 vistas of Customer Service Management (CSM)

Enjoy ServiceNow's new Utah Customer Service Management features that help you and your customer support team see things more clearly for your customers, and provide them with "amazing vistas" of customer experience.

September 25, 2023

Forrester Study: Total Economic Impact of ServiceNow

eBook IT Service Management ServiceNow

Forrester Study: Total Economic Impact of ServiceNow

Forrester Study: Total Economic Impact of ServiceNow Wondering if there’s a way to see how others have gained value from ServiceNow? There is! ServiceNow commissioned Forrester Consulting in a study to uncover the ROI of ServiceNow. One of Milestone’s clients...

August 10, 2023

CMDB Chat – Vlog 8: The Importance of a CMDB Roadmap and Strategy Planning

Configuration Management Database

CMDB Chat – Vlog 8: The Importance of a CMDB Roadmap and Strategy Planning

Welcome back to CMDB Chat! How do we work with customers to help them get the most ROI from their investment in ServiceNow and their CMDB? Dondi Beers and Kate Baldwin from our advisory service practice stop by to discuss...

June 26, 2023

CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

Configuration Management Database

CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

Welcome back to CMDB Chat! Remediation of vulnerability items becomes more time-consuming with an immature CMDB, especially if assignment rules cannot be derived from the configuration items. In this CMDB Chat session, Solution Architect Austin Harrison discusses the benefits of...

June 23, 2023

Legal Service Delivery That Really Delivers – Get More Performance with Milestone

ServiceNow

Legal Service Delivery That Really Delivers – Get More Performance with Milestone

In an increasingly complex business world, legal teams need robust, efficient tools to streamline operations and improve service delivery. That’s where Milestone Technologies comes in: to revolutionize how legal teams manage their workflow by leveraging the power of ServiceNow®. We...

June 22, 2023

ServiceNow

Unleash the Power of ServiceNow for Legal Teams and Discover Enhanced Efficiency, Accuracy, and Savings with Milestone Technologies

Legal service delivery has never been more challenging. Amid the rush of caseloads, document management, and administrative tasks, how can a legal team maintain a high level of efficiency, accuracy, and cost-effectiveness? The answer is simple: ServiceNow and Milestone Technologies....

June 22, 2023

CMDB Chat – Vlog 6: The Value of Mature CMDB to ITSM

Configuration Management Database

CMDB Chat – Vlog 6: The Value of Mature CMDB to ITSM

Welcome back to CMDB Chat! In this episode, the Director of the ServiceNow ITX Practice, Scott Trumble, leads a discussion highlighting how a mature configuration management database (CMDB) can help improve ROI in ITSM. Our first segment, ServiceNow Solutions Architect Kenneth Dowdle examines the...

June 21, 2023

CMDB Chat – Vlog 5: Getting Started with the CSDM

Configuration Management Database

CMDB Chat – Vlog 5: Getting Started with the CSDM

Welcome back to CMDB Chat! Common service data model (CSDM) Service Mapping and Lifecycle Stages…Oh my! In this week’s CMDB Chat episode, our experts will take some of the mystery and terror out of implementing the common service data model...

April 11, 2023

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Tag: ServiceNow

Join Milestone in Vegas for ServiceNow Knowledge

Utah’s Top 3 vistas of Customer Service Management (CSM)

Forrester Study: Total Economic Impact of ServiceNow

CMDB Chat – Vlog 8: The Importance of a CMDB Roadmap and Strategy Planning

CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

Legal Service Delivery That Really Delivers – Get More Performance with Milestone

Unleash the Power of ServiceNow for Legal Teams and Discover Enhanced Efficiency, Accuracy, and Savings with Milestone Technologies

CMDB Chat – Vlog 6: The Value of Mature CMDB to ITSM

CMDB Chat – Vlog 5: Getting Started with the CSDM

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Milestone Technologies, Inc.