Milestone Application Services Deliver the Right Architectures for Business Success
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Cognitive Automation is Milestone’s Application Services Secret Weapon
Artificial intelligence, when properly implemented and deployed, is generating radical improvements in productivity, performance, revenue growth and cost savings. However, most outsourcers are not deploying AI to benefit their clients.
- Since our managed services agreements are outcome-based, Milestone shares any cost savings we find with our clients.
- With our Cognitive Automation capability, we can implement best practices AI capabilities to improve efficiency and performance for your organization … and we do!
- As we deploy Digital Assistants and Virtual Agents to automate Application Services, you benefit from increased consistency, better decisions, reduced cycle times and infinite scalability.
Major Port Cuts Over On Time During COVID Thanks to Milestone Application Services
This global top 20, highly automated port faced a critical cutover date to outsource their 24/7 IT support to Milestone following a divestiture
- Key mission-critical system had to cut over before functionality provided by the divesting organization was turned off. The cutover date was fixed and could not change.
- Milestone delivered multiple Application Services including Divestiture Transition, Enterprise Architecture, Custom Development, and Operational Support.
- Spread across 4 countries, the project team had planned for extensive travel to meet the aggressive cutover date
- Despite the COVID travel ban, the cutover took place on time thanks to Milestone’s expertise, careful planning, remote agile methodologies and online collaboration infrastructure