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4 Top IT Service Desk Practices For Maximizing User Experience
According to a Salesforce Report, 84% of customers say that being treated like a person, not a number, is essential to winning their business. How does your business differentiate itself in a competitive space where customers have a dizzying number of options to choose from? Cementing a strong and lasting brand reputation with a user-centric...
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How to Turn a Service Desk into a Data-Driven Operation
What Does It Mean to be Data Driven? People rely on data…
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