Knowledge 2022 recap: How to Improve User Experience and Increase Collaboration

Knowledge 2022

Knowledge 2022 recap: How to Improve User Experience and Increase Collaboration

Thank you so much for attending Knowledge 2022!  We hope you enjoyed it as much as we did and learned How Milestone Improved User Experience and Increased Collaboration Across Multiple Business Units.

During Milestone’s session, Scott Robinson, Director of Pre-Sales and Solution Consulting interviewed Amber Robertson, IT PMO Manager of Corporate and Enterprise Applications at Blizzard Entertainment US.

Milestone’s ServiceNow experts consolidated Activision, Blizzard, and King into a single enterprise ServiceNow instance that enabled them to consolidate their ticketing process for IT, HR, Legal, and other services. By offering a unified approach for ticketing across the business, they made servicing tools globally accessible to employees, players, and customers.

Be sure to like and follow our LinkedIn page to find out who the Knowledge 2022 three lucky winners are of our prizes!

The drawing will be announced on Tuesday, May 17th!

In addition, be sure to keep checking back for the latest Milestone news, podcasts, resources, tips, tricks, and more!


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