CMDB Chat – Vlog 1: New ITOM Features for CMDB Health and Status Visibility

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Welcome back to CMDB Chat!

This episode of CMDB Chat highlights a few of the newest IT operations management (ITOM) features. Our experts will showcase federating configuration item (CI) data from multiple sources across the enterprise, visibility gaps across teams, and difficult-to-manage or secure CI.

cmdb chatSenior Solutions Architect Marcus Ang showcases the multi-source configuration management database (CMDB) feature, which tracks CI attribute updates federated from multiple sources. Scott Trumble then highlights how this data is visible in the new CMDB 360 tab of the CMDB Workspace updates.

Next, we provide an expert overview of the CMDB and data foundation dashboards and recommendations for properly configuring the CMDB and common service data model (CSDM).Stay tuned for more exciting vlogs featuring the latest tips from leading Milestone ServiceNow experts! Sign up to receive notifications when the next vlog is available.

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