Digital Transformation Tag

Streamlining ServiceNow ITSM for a Large U.S. Retailer

Success Story Client Overview A retail brand with over 50 years of legacy, recognized as the largest specialty apparel retailer in the United States. Client’s Challenge The retailer faced challenges with fragmented and overly customized IT Service Management processes, including:...

February 23, 2026

Transforming IT with a Robust CMDB Roadmap for the Largest U.S. Retailer

ServiceNow

Transforming IT with a Robust CMDB Roadmap for the Largest U.S. Retailer

Success Story Client Overview A retail brand with over 50 years of heritage, recognized as the largest specialty apparel retailer in the United States. Client’s Challenge The retailer faced challenges in their existing CMDB, including: Review and assess the current...

February 23, 2026

Driving Smarter Software Asset Management for a Major State Agency

ServiceNow

Driving Smarter Software Asset Management for a Major State Agency

Success Story Client Overview A major state agency dedicated to delivering essential services to the citizens of the U.S state. Client’s Challenge The state agency faced challenges with fragmented software asset management, struggling with manual inefficiencies, limited visibility, and a...

February 23, 2026

The ROI of Legal Tech: Justifying Investment in Digital Transformation with ServiceNow Legal Service Delivery

Article ServiceNow

The ROI of Legal Tech: Justifying Investment in Digital Transformation with ServiceNow Legal Service Delivery

“For years, our legal team struggled with inefficiencies, bogged down by manual processes. It wasn’t until we embraced legal tech that we truly saw the power of transformation.” — Mary O’Carroll, Outgoing President of CLOC Every day, legal departments...

March 17, 2025

Enterprise Access Control Services Data Sheet

Data Sheet On-Demand Library

Enterprise Access Control Services Data Sheet

Ensuring secure and efficient access to technology resources is paramount for organizational success. Milestone Technologies’ Enterprise Access Control services offer a robust suite of solutions designed to manage user identities and control access to critical information and systems. Our services...

July 31, 2024

The Industry Blueprint for Capturing GenAI Value in 2025

On-Demand Library Whitepaper

The Industry Blueprint for Capturing GenAI Value in 2025

Generative AI is set to go mainstream by the end of 2024. At the same time, its democratization and new use cases, coupled with the colossal volume of global data generated by applications and connected devices, will place a fresh...

July 19, 2024

CRM

Milestone at AJCU CITM

AJCU CITM – The background story The Association of Jesuit Colleges & Universities (AJCU) Conference on Information Technology Management (CITM) is organized for a discourse on how information and technology can be used effectively in member institutions, and also to bring the latter and...

May 5, 2023

Get the Answers You Need with Your Technical Review <br>(Part 1 of 4 of Creating Your ServiceNow Advisory Services Digital Transformation Roadmap)

ServiceNow Roadmap

Get the Answers You Need with Your Technical Review
(Part 1 of 4 of Creating Your ServiceNow Advisory Services Digital Transformation Roadmap)

Let’s get to the meat of the matter: When developing your ServiceNow Advisory Services Digital Transformation Roadmap, you’ve got to remember 2 things: You’re not just doing it for your internal departments to streamline tech support incidents, ease HR duties,...

February 6, 2023

Global Capability Centers (GCCs) – Transforming Future-ready Enterprises

Cloud and Infrastructure

Global Capability Centers (GCCs) – Transforming Future-ready Enterprises

Digitization entails disruption and a commitment to change. Despite the pressing need for change, enterprises still face many bottlenecks. For instance, while they have access to technology, they often do not have the skill sets to implement it. Enter Global...

October 13, 2022

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Tag: Digital Transformation

Streamlining ServiceNow ITSM for a Large U.S. Retailer

Transforming IT with a Robust CMDB Roadmap for the Largest U.S. Retailer

Driving Smarter Software Asset Management for a Major State Agency

Enterprise Access Control Services Data Sheet

The Industry Blueprint for Capturing GenAI Value in 2025

Milestone at AJCU CITM

Get the Answers You Need with Your Technical Review
(Part 1 of 4 of Creating Your ServiceNow Advisory Services Digital Transformation Roadmap)

Global Capability Centers (GCCs) – Transforming Future-ready Enterprises

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