ServiceNow Tips and Tricks Tag

ServiceNow Passport: San Diego Edition, “How I Learned to Stop Worrying and Embrace Polaris UI”

ServiceNow Passport: San Diego Edition, “How I Learned to Stop Worrying and Embrace Polaris UI” When I first saw ServiceNow, User Interface 15 (UI15), it was the latest and greatest, but you could still find older screenshots on the Wiki....

April 20, 2022

ServiceNow Passport: San Diego Edition, Next Stop, “Flow Designer and Polaris UI”

Tips and Tricks

ServiceNow Passport: San Diego Edition, Next Stop, “Flow Designer and Polaris UI”

ServiceNow Passport: San Diego Edition, Next Stop, “Flow Designer and Polaris UI” Flow Designer is where I spend most of my time, so let’s go over a few new or changed things in the San Diego release for Flow Designer....

April 14, 2022

Crowdsourcing for Customer Support: A New Way to Meet the Growing Demand

Customer Service Management Tips and Tricks

Crowdsourcing for Customer Support: A New Way to Meet the Growing Demand

Frictionless Customer Service Management Creates Loyalty Existing way of providing support Traditional customer support at most organizations has always been a one-to-many relationship. A customer contacts Customer Support, usually via phone or email, for an issue that they are having. ...

February 11, 2022

Don’t Let Your Guard Down! How to Ace Your Software Audit!

Tips and Tricks

Don’t Let Your Guard Down! How to Ace Your Software Audit!

Don’t Let Your Guard Down! How to Ace Your Software Audit! The Software Audit Face Many people cringe when they hear a software audit is coming up soon. The sound of the word makes us feel like we need to...

December 5, 2021

All Roads Lead to Rome: What’s New in ServiceNow Rome

ServiceNow Implementation ServiceNow Roadmap Tips and Tricks

All Roads Lead to Rome: What’s New in ServiceNow Rome

All Roads Lead to Rome: What’s New in ServiceNow Rome What’s New in ServiceNow Rome Employees and customers continue to require a more seamless experience for their everyday work. To survive in the world of hybrid work, companies need to...

December 5, 2021

How Much of Your Cloud Spend is Being Wasted? [Infographic]

Cloud and Infrastructure Tips and Tricks

How Much of Your Cloud Spend is Being Wasted? [Infographic]

How Much of Your Cloud Spend is Being Wasted? Your cloud spend is being wasted. Numbers don’t lie when it comes to cloud spend waste. Gartner estimates that organizations without cloud optimization processes will overspend by 40%. As more workload shifts...

November 18, 2021

ServiceNow Implementation ServiceNow Roadmap ServiceNow Staffing Tips and Tricks

ServiceNow Tips and Tricks

ServiceNow Tips and Tricks If you’ve been online with ServiceNow for a while you may be thinking, “I’m pretty good at navigating around the app. I know my stuff.” I was in this same place, but then I learned a...

October 9, 2021

The Size of Your IT Department Doesn’t Matter. Don’t be the Next Company to be Breached.

Cybersecurity Tips and Tricks

The Size of Your IT Department Doesn’t Matter. Don’t be the Next Company to be Breached.

Don’t be the next big company to be breached. Cyber-attacks continue to plague organizations across the globe. At Milestone, we know the best time to prepare for a cyber-attack is before it happens and to constantly be evaluating Cyber Security...

August 12, 2021

Goodbye ITIL Version 3.0, Hello ITIL Version 4.0

ServiceNow ITIL Tips and Tricks

Goodbye ITIL Version 3.0, Hello ITIL Version 4.0

Goodbye ITIL Version 3.0, Hello ITIL Version 4.0 In January 2021, AXELOS announced that the Information Technology Infrastructure Library (ITIL) version 3.0 will be discontinued by the end of 2021and replaced by the new ITIL version 4.0. framework for IT...

June 3, 2021

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Tag: ServiceNow Tips and Tricks

ServiceNow Passport: San Diego Edition, “How I Learned to Stop Worrying and Embrace Polaris UI”

ServiceNow Passport: San Diego Edition, Next Stop, “Flow Designer and Polaris UI”

Crowdsourcing for Customer Support: A New Way to Meet the Growing Demand

Don’t Let Your Guard Down! How to Ace Your Software Audit!

All Roads Lead to Rome: What’s New in ServiceNow Rome

ServiceNow Tips and Tricks

The Size of Your IT Department Doesn’t Matter. Don’t be the Next Company to be Breached.

Goodbye ITIL Version 3.0, Hello ITIL Version 4.0

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