Customize Your Managed Services Solutions

When you need a custom solution, our ServiceNow Managed Services team of certified experts is here to help with all your ServiceNow needs (no matter the size, scale, or complexity).

Custom, scalable, managed support

As an Elite ServiceNow managed services partner, Milestone offers custom-managed services support from an experienced ServiceNow team who can start quickly (no handholding needed).

Dedicated team of experts

Our dedicated team of experienced ServiceNow experts can also be utilized after implementation is complete. Milestone has on-demand experts with deep technical knowledge that helps you maintain your ServiceNow environment and keep pace with ever-changing demands.

Monthly minimum subscription
(example, 50 hrs/month)

As a ServiceNow managed services partner, our competitive pricing keeps costs down while also providing you with the ServiceNow expertise you need to succeed.

Deep Expertise in IT Service Management, IT Operations, and ServiceNow

Our ServiceNow managed services team can be available where you need us, with high-touch, highly-trained associates ready to scale to the needs of your project.

As an Elite ServiceNow partner, we offer a comprehensive suite of ServiceNow managed services based on our deep expertise in IT Service Management, IT Operations, and the ServiceNow platform.


The Solution

ServiceNow Managed Services Partner Solutions

Virtual Turnkey, fully outsourced model

  • Your own dedicated team of certified ServiceNow experts
  • Operational and architectural oversight
  • Release and upgrade management
  • Advanced Development
  • Technical Guidance
  • Support and Maintenance
  • Transition your internal ServiceNow support team to focus on more strategic initiatives
Managed Services

Virtual Developer on Demand Monthly subscription model

  • Advanced Development
  • Virtual Administration
  • Technical Guidance
  • Support and Maintenance
  • Flexible terms, dial up or down depending on your needs
  • You drive the prioritization of work and how hours are used

Let Milestone Rocket Your ServiceNow ROI

Be the best IT department Ever.

As a virtual program, our resources work off-site for Milestone. No hardware, benefits, office, equipment, or travel costs.

Leverage deep technical expertise, reduce hiring expenses, and overcome the risks and challenges of staff turnover.

Stay focused on your core priorities and let our Elite ServiceNow managed services experts manage your complex and time-consuming ServiceNow demands.

Fix Your Challenges Today

Resources & Staffing

Solve staff turnover, skills gaps, and budget constraint problems.

Platform Updates

Easily handle defining a roadmap, product releases, and platform expansion outside of IT.

Internal Requests

Manage custom app requests, changes/enhancements, and troubleshooting new platform functionality.

Contact us for a free consultation.

For all job-related queries or to become a Milestone consultant, please visit our Careers page.